A. Planning an itinerary

How do I begin to plan a travel itinerary?

You can start anywhere you like, depending on what catches your interest. Watch our planner guide video to help you get started and check out the planner guide page for a step-by-step guide to use the itinerary planner.

How long will it take me to plan and book an itinerary?

It depends entirely on how much you want to do! Our dynamic itinerary planner is designed to make organizing your trip a faster and more flexible experience than anywhere else online whether you’re planning an entire vacation or just looking for a weekend getaway. Please be aware that because you're planning in real time, the elements of your trip are dynamic; if you start plannng then come back at a later date your saved flights, hotels or activties may have expired.

How can I leave feedback/testimonials?

We're always happy to hear from you! I'f you want to leave us some feedback about the site, our service or a product you've enjoyed, please e-mail us at: customerservice@trekiz.com

How many destinations can I include in my itinerary?

From Europe, China, to Africa, we offer thousands of activities across many countries – it’s up to you how many places you want to visit in one or more trips!

What is the difference between a “standard tour” and a “private tour”?

Our activities are divided into group and private. On a group activity, you’ll be joined by other travelers doing the same activity; private activities are just for you and your party. We have options to fit your budget within those divisions - group activities are either “value” or “standard," private activities are “private”, "deluxe" or “premium.”

How does the trip planner work?

When you see something interesting on the site, you can add it to your itinerary on the planner, then grab, drag and drop things you’ve selected to re-order your trip.

Why is there space between activities in the floating panel?

This space is to take into account necessary factors like travel time, so that you know you have enough time to do everything you want to do in a day.

What if I want to change the order of the destinations in my itinerary?

You can grab the city tab and drag it to change the destination order on the floating panel (including all the activities you’ve lined up.)

What if I have a problem on my trip?

Our Customer Service team (+86) 400-9109060 is here to provide you with the support you need to solve your problem.

What if I get sick or can’t attend a booked activity for some reason?

Please refer to the activity provider's cancellation policy as different companies have different policies which may carry a penalty. You’ll need to log in to your account if you need to cancel activities in advance.

Can I edit/add to one of your pre-designed itineraries?

Yes, you can modify a part of pre-designed itinerary to make it your own trip. Please note that this function will not be available at launch time, but will be available later.

Can I make a suggestion for a tour? I don’t see an activity that I want to do…

Of course! We’re always looking for suggestions for cool things to do. You can e-mail suggestions for activities and destinations to customerservice@trekiz.com, and we’ll see what we can do!

Can I read some testimonials?

Not yet, but you will be able to do so in the future.

A. Booking an itinerary

Can I save an itinerary and book it later without losing anything?

Yes. Once you’ve created your account, your itinerary will be automatically saved so that you can come back to it and make modifications whenever you like. Please be aware that you're planning and booking in real time, so all the flights, hotel and activities on the platform are dynamic. Flights and hotels may expire after 30 minutes, activities may expire after 4 hours.

Can I book an itinerary by phone?

In order to make the most of our unique dynamic trip planner, you need to book online. However, we will not refuse a request made over the phone. Please feel free to call our customer service line (+86) 400-9109060 for assistance.

Can I book international flights?
No, you can't book international flights at the moment, but we're working hard to make this happen in the near future.
Can I view and book a pre-designed travel itinerary?

Yes. In the near future, we’ll also offer you the capability to customize pre-designed itineraries according to your liking.

Can I book only a flight, hotel or activity? Can I book them in any order I want? Can I book them in different cities?

Yes, yes and yes! Your itinerary can be as simple or as complicated as you need it to be, whether you just need a bed for the night or you’re planning an complex vacation for the whole family.

How can I confirm/view my booking?

When you log in, you can view your itinerary in your profile page. You can then go to the shopping cart page to confirm your bookings.

Will I be able to book restaurants, theaters or nightlife reservations?

Not at the moment, but we’re planning to add those capabilities in the future.

Who do I contact if I have trouble booking an itinerary?

You can call our Customer Service number (+86) 400-9109060 or email us at customerservice@trekiz.com

Why does Trekiz have the best prices?

Trekiz isn’t a “middleman;" we provide a platform for our partners to sell their travel products at their direct sales prices, so you get the best price possible.

How can I contact your Customer Service department?

Trekiz Customer Service is on hand to solve your emergency problems and we're here to help you out! Just so you know, we don't do bookings for you (or price quotations) but everything else we'll do our best on. You can email us at customerservice@trekiz.com and we'll get back to you within 24 hours.

If you've got urgent questions, please call the Trekiz Customer Service hotline on (+86) 400-9109060. Business hours for the Customer Service hotline are Monday - Friday 9:0am – 5:00pm (GMT+8)

A. Customer accounts

Do I need to register an account to book an itinerary?

Yes, in order to book with us you need to register an account. This account is to help us notify you with information about your trip, refund money to you if necessary, and help optimize your user experience. We will respect your privacy and will never give or sell information from this account.

Who else will have access to my account information?

We keep all your account information private, so only you will have access to your account.

How do I update my account information?

You can modify and update all your account information and personal details by accessing your user profile.

How do I change my password?

Head to your user profile page, you can change your password and update all your information from there. 

A. Payment

What are my payment options?

You have the choice to pay either through Paypal or ChinaPay. (ChinaPay is a division of UnionPay.)
 
With PayPal you can use your personal PayPal account or pay with a credit card transaction secured by PayPal, and there is a 4% service fee on top of your total purchase.
 
ChinaPay charges in RMB and doesn't charge a service fee. However, with ChinaPay as you choose to pay through one of several Chinese banks, and you will need a Chinese bank account and knowledge of Chinese to navigate their websites.

Is it safe to purchase travel products through Trekiz?

Absolutely. We use PayPal and ChinaPay to secure all transactions. PayPal offers the strongest security for online transactions, so you can shop online with complete confidence.

How do I know my credit card information is secure?

Trekiz uses PayPal and ChinaPay to secure all transactions. PayPal offers the latest anti-fraud protection with 24/7 account monitoring, tools and tips to help fight phishing and identity theft, a clear and simple process for reporting problems, and the ability to buy and sell without sharing personal or business information (even we don’t see your credit card information.) PayPal never shares your financial information with merchants and keeps all your financial information and payment details on their secure servers.

What if I want to ask for a refund?

Your experience is important to us. If a product or service that you purchased on Trekiz has not been properly implemented, please refer to our refund policy for procedures to request a refund.

The cancellation policy for each activity is listed in the activity’s description page and at the time when it is booked. If you need to cancel an activity prior to the activity time, go to the user account page and select the “order” tab.

What currency am I paying in?
Although currently all prices displayed on the site are in American dollars, you have the option to pay in either in American Dollars (USD), Australian Dollars (AUD) and Renminbi (RMB), China’s currency.

Paypal transactions (whether you use your credit card or your PayPal account) are in USD and there is a 4% service fee charged by PayPal on top of your total purchase. If you wish to pay in RMB, you can do so with ChinaPay by choosing that option at the checkout. You can choose to pay through one of several Chinese banks, and you will need knowledge of Chinese to navigate their websites.

A. Changing or cancelling your itinerary

What is your refund policy?

If you feel an activity has not been implemented properly, first reconfirm the details on the activity page. If you still feel the activity has not been properly implemented, you have until 7 days after completion of the activity to register a complaint with Trekiz Customer Service (+86-400-9109060). If the complaint is found to be valid, you may be given a partial or total refund. For hotel and flight complaints, you need to register your complaint with the hotel and airline directly and also contact Trekiz Customer Service (+86-400-9109060).

Each activity detail page outlines the particular vendor's cancellation and refund polices for cancellations made before the activity is implemented.

If you paid using PayPal and request a refund less than 60 days after purchase, the 4% service fee charged by PayPal will be also be refunded. If a refund is requested more than 60 days after purchase, the 4% service fee incurred on purchase will not be refunded and an additional 2% service fee will be charged by PayPal for the refund.

What if I want to make a change to my itinerary after I’ve paid for it?

In order to cancel or make any changes to your itinerary once it has been booked, you'll have to contact our customer service. We'll process your request as we speak to you over the phone. We promise to do everything we can to accommodate the changes, but you'll need to refer to each activity's cancellation and change policy as different providers have different policies and canceling some activities may incur penalties.

How can I cancel any part of my itinerary?

Please log in to your account and modify your itinerary.

How can I change my flight after I've booked it?

You’ll need to contact our air ticket supplier or the airline directly to change your reservation.

A. Complaints

I have concerns about something I've seen on the site. What can I do?
If you're concerned about anything, please feel free to email us at customerservice@trekiz.com, or fill out the form on our Contact Us page. 
How can I make a complaint for a dissatisfactory service?

Please contact our Customer Service hotline (+86) 400-9109060, email us at customerservice@trekiz.com or fill out a form on our Contact Us page, and we’ll do our best to follow up your complaint within 12 hours. You have 7 days to make a complaint to be eligible for a full or partial refund. 

How long do I have after traveling to complain?

With our 7 day customer protection policy, you have 7 days after an activity is completed to make a complaint. We'll investigate and liase with the vendors to come up with a solution. You may be eligible for a full or partial refund, and we'll make sure your feedback is used to improve our services in future.

A. Emergency procedures

Who do I contact if there is an emergency during my trip?

Our customer service team at (+86) 400-9109060 will provide you with support.

Who do I contact if my driver or tour guide doesn’t show up?

In the first instance, please contact the activity’s supplier on the phone number shown in your itinerary. You can also call our Customer Service number: (+86) 400-9109060.

Will my health insurance cover medical care in China?

It will depend on your medical insurance policy. We recommend that you check with your supplier before you travel and make sure you take out travel insurance, too.

A. About Us

How is Trekiz different from other travel services?

What makes Trekiz unique?

Trekiz is the first ever Web 3.0  “smart platform” for travel. We seamlessly integrates all phases of the travel buying cycle and assembles travel components into complete, purchasable itineraries.

It's a revolutionary way for global travelers to change their once tedious and lengthy trip planning process to a much smarter, quicker, and more enjoyable experience. We offer a wider product range – a rich and diverse set of travel products that is unmatched in the industry.

We bring you lower prices because you buy directly from vendors and not only that, Trekiz gives you unparalleled flexibility for travelers to customize trips based on personal preferences.

We also have better features which offer easier, more intuitive, and faster planning/booking capability than any other platform. This means guaranteed transparency and enhanced reliability – you pay for what you pick.

Check out our About Us page for more

What is Trekiz?
Trekiz is a Web 3.0 online travel company based in Beijing, China. Aiming to change the way people see the world, our mission is to be your personal worldwide "travel desk.” To achieve this goal, we’ve created a highly intuitive “smart platform” that empowers you to easily and flexibly customize a trip based on your unique preferences, interests, budget and needs. For you, it’s a much faster and simpler approach to travel planning that brings together your flights, hotels, and awesome activities all on one site! 

We currently offer experience-hungry travelers, who don’t want to “follow the flag," a widely diverse set of options for experiencing all aspects of the world. These options include thousands of unique activities from the well-known to the very niche places across the world.

Because Trekiz has eliminated the “middlemen,” we offer guaranteed pricing transparency and enhanced reliability and security – you only pay for what you pick. The result is a dynamic experience incomparably rich in selection, transparently lower in price, and simply what you really want.
How did Trekiz start?

Back in 2000 when Wenqing, our CEO, was a second-year MBA student at London Business School, he started to explore the idea of a “smart travel platform” to enable global travelers to do “DIY” planning of their itineraries. However, the market and existing technology were not ready for developing such a sophisticated technological platform, and so it wasn't until 2007 when Wenqing brought on Ricky Chan (our CFO) that Trekiz began to develop. In 2008, Wenqing recruited Matthew Jaskol as a third partner, and Trekiz was born. Now, Trekiz boasts an international team of enthusiastic experts who are dedicated to Trekiz's vision for changing the way we travel.

What is Trekiz’s Privacy Policy?

Please refer to our Privacy Policy page for details of how we keep your information safe.

Why Trekiz start in China and is now expanding internationally?

Well, we have to start somewhere! China is a fascinating place which foreign travelers too often perceive as a difficult or inaccessible place to travel around, especially if they don’t speak any Chinese. Our endeavor is to make travel planning easy, convenient and fun, and, since Trekiz was “born” in China, it’s the obvious place to launch our innovative travel planning platform.

We are now growing internationally, and expanding our offer worldwide. Some partnerships are signed every week with new overseas tour operators to continually extend our offer. We are currently present in more than 50 countries, and soon will have as much international tours as our Chinese one. 

A. TRAVEL TIPS TO CHINA

How do I get a visa for China?

You’ll need to contact your country’s Chinese Consulate visa services for full information about how to apply for a Chinese visa. The documents and information that are required, the time period for your application and the costs all depend on where you are from. Visa information from the Chinese Embassy in the US is available at http://www.china-embassy.org/eng/hzqz/.

What is the weather like in China?

Quite simply, it depends where you go and when! Check the weather tab on our city detail pages for seasonal information about the cities you’re planning to visit.

What should I pack for my trip to China?

Again, it depends on your itinerary! If you forget anything, you can buy most things in China. Don’t forget that Western brands will be more expensive and are harder to find outside of large cities.

Is the water in China safe to drink?

Drinking tap water in China isn’t recommended, but bottled water is readily available and safe to drink.

Can you give some tips for preventing sickness while traveling?

Keep hydrated by drinking plenty of water, be careful when trying street food – go where the locals go – and bring a supply of basic medicines with you (including any medication you take regularly.)

Where can I change money?

You can change money at most banks, as long as you take your passport with you. Airports also have money changing facilities.

What if I want to make an international call?

You can buy international phonecards quite easily, and hotels will have provisions for making calls. If you prefer, you can also use Skype in China.

How do I stay safe in China?

China is generally a very safe country to visit, as long as you’re sensible and bear in mind the cultural differences between China and the West. The biggest problems that tourists face are petty crimes like pick-pocketing, so keep your valuables out of sight. In very touristy areas you also might encounter scams by “friendly” locals or students. Unsuspecting tourists are invited out for dinner, a tea ceremony, or to see an art exhibition and then left with a huge bill. So, be wary of these issues.

I don’t speak any Chinese. Will this be a problem?

In large cities like Beijing and Shanghai, you can often get away without speaking any Chinese, but outside of these centers you’ll find it more difficult. The good news is that Chinese people are generally very friendly and you’ll find ways to communicate. You might find it useful to bring a phrasebook with Chinese characters, “pinyin” (the anglicized spelling of Chinese words) and English with you. You can also take advantage of our activities with English speaking guides who will be happy to help you out.

Should I leave tips / gratuities?

Tipping isn’t common in China and generally it won’t be expected. In sectors with lots of competition (tourism, for example), offering 10% gratuities is becoming more common to encourage good service.

Can I use my credit/debit card to pay for things in China?

It depends on where you are. Cash is used much more frequently than cards in China, so don’t be surprised if the option to pay by card isn’t there and always keep some cash on hand just in case. Having said that, in big cities, many places are starting to accept domestic and international credit cards. Look for signs at shop and restaurant entrances or ask to be sure.

Are ATM’s available?

In cities and big tourist areas, ATM’s are widely available, but in rural areas you will struggle to find them.

Would you recommend bringing/using traveler’s checks?

Traveler’s checks can be changed at larger branches of Bank of China as long as you have your passport, and are willing to wait around. As you’ll find it nearly impossible to pay for things with them in stores, we’d recommend looking into other methods of carrying your money.

A. TRAVEL TIPS TO TIBET

Do I need a permit to travel to Tibet?

According to the laws of the People's Republic of China, anyone wishing to visit Tibet must obtain a permit prior to traveling. In addition to the standard Tibet entry permit, to visit some areas you’ll also need to apply for an additional Military permit. We’ve taken the hassle out of the process for you; you only need to apply for one permit per traveler for your trip to Tibet (even if you book multiple activities with different vendors) and it says on the activity detail pages exactly which permit you need for which activity. 

Some areas that require Military Zone Permit include Mt. Kailash, Lake Manasarovar, Nyingtri region (Draksum Tso and Pomi) and Chamdo.

Please note that travel to the historically Tibetan regions of Amdo and Kham in Qinghai, Gansu, Sichuan and Yunnan Provinces is not restricted and no permits are necessary.
How do I get one?
Tibet travel permits are issued by the Tibet Tourism Bureau in Lhasa. After you've paid for a Tibet tour through Trekiz, you'll need to enter your basic information in your account page and upload copies of your passport and visa. We'll forward this information along to the tour supplier to begin the permit process. 

If you book more than one activity in Tibet or book activities with different vendors, you'll only need to pay for one permit. Our Tibet tour suppliers will cooperate to provide you with the permit.

If you've booked hotels and activities in China from other operators as well from Trekiz, please contact Customer Service, as for permit registration and delivery, we need a full trip itinerary.

Be aware that you may not be granted a permit to travel to Tibet. If this is the case,  we will refund the cost of applying for your permit as well as the cost of your planned activities.

Unfortunately, journalists and individuals holding diplomatic passports can't register for the Tibet permit. Don't worry, neither can the Dalai Lama or Elvis, so at least you're in good company!
What do I need to obtain the Tibet permit?
Travel to Tibet must be planned in advance. To obtain the permit you need to have a fully booked, prearranged tour with an itinerary for each day of your intended stay in Tibet. The tour must include:
 
1. Tickets for travel to/from Tibet
2. Itinerary for all days spent within the Tibet Autonomous Region
3. Registered guide
4. Registered car and driver (for trips out of Lhasa only)
5. Accommodation booked at approved foreign tourist hotels

Because the permit tracks the start and end of your activities, you are not permitted to have days without scheduled activities.

You need to have applied for and received your Chinese visa before applying for the permit. To process the permit you need to provide a copy of your passport information page and Chinese visa.

If you are traveling to Tibet as part of a group, the lead traveler will be responsible for uploading the necessary documents to the Trekiz system for each traveler.

If you are in China on a work visa, resident permit or student visa, you'll need to provide a copy of your visa and additional documentation (more details coming soon).
How long will the Tibet permit take?
Regular Tibet entry permit processing will take a total of 15 working days with 11 days for processing and 4 days for delivery. Express processing will take a total of 7 days with 4 days for processing and 3 days for delivery. Processing for the military permit takes 15 working days. You should submit your documents as far in advance as possible to allow sufficient time for processing the permit.

Once your permit is ready, it will automatically be sent to the vendor of your last activity in mainland China before your Tibet activty, who will give it to you in person, unless you designate an address in mainland China for it to be delivered to.

If Tibet is the first or only place you are visiting in China, please designate an address for your permit(s) to be sent to.

For those traveling to Tibet as part of a group, please note that the Tibet entry permit will consist of only one piece of paper listing all travelers together. This means that once you arrive in Tibet, everyone must travel together.

There is a service charge for the Tibet entry permit.
Can I move freely around Tibet?
It depends on what you consider to be free travel. In Lhasa, you can move around without a private driver, but you should have a guide for each day of your stay. With a registered car, driver and guide, you can travel to areas outside of Lhasa, such as Shigatse, Gyantse, the Yarlung Valley, etc. For travel to restricted areas, the travel agency will need to arrange an Tibet entry permit or a Military permit for your group with the Public Security Bureau or Military, depending on your destination. Foreign travelers are currently prohibited from traveling outside of Lhasa independently.

If you're traveling as part of a group tour, you are required to stay with your group. Unfortunately, you are unable to take a package tour into Tibet and then tack other activities onto your trip. You must follow the itinerary as specified when you applied for the permit, including the end date.
How can I travel to Tibet?
At this time, foreign travelers are only allowed to enter Tibet on flights to Lhasa, by train, or by private car with registered driver and guide. Please note that if you are planning to travel overland between Sichuan, Yunnan, Xinjiang or Qinghai and Tibet you'll need a private car and guide as foreigners are not currently allowed to take public buses into or out of Lhasa.
What happens if travel to Tibet becomes restricted, will I get a refund?
Travel to Tibet can periodically be restricted, based on policies of the People's Republic of China. When travel is restricted, tours may have to be cancelled in order to comply fully with government regulations. In that case, the cost of your planned activities will be refunded according to the terms and conditions set in the product.
When is the best time to visit Tibet?
The best time of year for overland tours in Tibet is from April to November and for treks from April to the beginning of October.
 
July, August and September are the most popular months to visit Tibet. Temperatures range from a high of 22°C (71°F) to a low of 8°C (46°F). Although this is the rainy season, rain falls mainly at night leaving sunny days for you to enjoy. Don’t dismiss the idea of traveling to Tibet in winter, however. If you can stand the cold, there will be much fewer tourists, more Tibetan pilgrims, discounted prices and exceptionally clear, blue skies. Some areas will be closed because of snow, but there are still plenty of areas to see around Lhasa and along the Friendship Highway. With lows of -9°C (22°F), and days generally around 0°C (32°F), the temperatures are really not much different from Beijing and other areas of north-central China. Dress in warm layers and you’ll be fine. 
Is Tibet safe?
Yes, Tibet is a safe place to travel. Take all the common sense precautions you would take wherever you happen to be in the world, such as keeping valuables safe and being aware of your surroundings. There has been no further unrest in Tibet since 2008. Avoid speaking about sensitive subjects, such as politics and government policies, and you should not encounter problems.
What do I need to bring for trekking in Tibet?
On treks equipment and luggage are transported by yak or horse. You’ll want to carry a daypack for personal items such as camera, water and jacket.

A list of things to pack, dependant on the season, includes:
Down jacket or warm fleece top
Thermal underwear (top and bottom)
Cotton shirts (short and long sleeved)
Warm cotton trousers
Polarized sunglasses
Beanie or warm woolen hat and gloves
Scarf (to keep out dust as well as cold)
Comfortable hiking shoes
Towel
Sleeping bag (for camping/trekking)
Rain jacket
Strong sunscreen lotion and lip protector
Moisturizer
Water bottle
Camera with spare memory card and batteries
Personal first aid kit with basic medications
What is trekking like?

Most treks in Tibet and Tibetan regions of Qinghai, Sichuan and Yunnan Provinces involve a combination of driving and trekking. You’ll be accompanied by an English-speaking, local Tibetan guide throughout the trek. When available, you will stay in hotels and guesthouses. On multi-day treks, most nights will be spent camping where you sleep in a tent. 

A typical day of trekking begins with breakfast before setting off on the morning's walk. All you need to carry is a small daypack; the porters or yaks will carry everything else for you. After walking for 3-4 hours you’ll stop for lunch at around midday. The afternoon's walk is generally shorter. The remainder of the afternoon can be spent exploring the nearby villages or simply relaxing with a good book. After dinner, the evening is often spent playing cards or talking with the crew before heading off to the tent for a well-earned sleep.

What kind of food do you get on treks?
Meals along the trek routes will either be taken in the hotel/guesthouse, at a restaurant of your choice (where available) or prepared by the trek cook at the campsite. Cooks use as much fresh and local products as possible and kitchen crew maintain exceptional standards of cleanliness and food preparation hygiene. Every effort will be made to accommodate special dietary requirements. While on the road, meals will be at one of the roadside teashops along the way, which generally serve a variety of noodle and vegetable dishes and meat where available.
I'm worried about altitude sickness.
Tibet and the historically Tibetan regions of neighboring provinces provide travelers with the opportunity for touring and trekking at high altitude. With an average altitude of 3600m (12,000ft), and treks over passes as high as 5000m (16,400ft), travelers are at risk of developing altitude sickness and acute mountain sickness, caused by the lower levels of oxygen in the atmosphere. High altitudes affect each person differently and experiences can differ from one trip to another.
 
Symptoms of altitude sickness include headache, loss of appetite, nausea, fatigue, insomnia and dizziness. Mild symptoms will normally decrease as you acclimatize to the lower oxygen levels. Altitude sickness symptoms can range from mild to severe and any symptom should be monitored closely.
What precautions can I take?
Precautions you can take to avoid acute mountain sickness are to stay well hydrated, eat low-fat, high carbohydrate meals and avoid extreme physical exertion. You’ll need to breathe more frequently to ensure your body gets enough oxygen, so you should avoid substances that lower your respiratory rate, like alcohol, sleeping pills, and narcotic pain medication. Ascend to higher altitudes slowly, acclimatizing as you go.
 
Remember the three golden rules:
1. If you feel unwell at high altitudes, it is altitude sickness until proven otherwise.
2. Never ascend to a higher altitude if you have altitude sickness symptoms.
3. If you are getting worse, descend to a lower altitude at once.
 
Treks to high altitudes will have oxygen equipment available for use. In the case of a serious sickness, you will be driven to the nearest hospital or airport for emergency evacuation. Since you are entirely liable for all the expenses incurred in an evacuation, please make sure that your insurance covers an evacuation of this type or be prepared to pay on your own.
Where can I get more information about altitude sickness?
Consult these websites for more in-depth information and be sure to consult your doctor if you have any concerns.

http://www.highcountryhealth.com/articles/hchealth.htm
http://www.high-altitude-medicine.com/
http://www.basecampmd.com/expguide/highalt.shtml
Do I need any special vaccinations?
No specific vaccinations are required for travel to Tibet. Follow the recommendations of your doctor or consult government health information for advice. You can access the US Centers for Disease Control China Travel Information at http://wwwnc.cdc.gov/travel/destinations/china.aspx.
How should I show respect for Tibetan Buddhist culture?
Tibetan culture is strongly influenced by Tibetan Buddhism. On your tour you’ll likely visit a monastery or interact with Tibetan Buddhist pilgrims. Keep the following tips in mind:
 
1. Dress appropriately – do not wear shorts or revealing clothing inside monasteries.
2. Remove your hat inside and remove shoes when required.
3. No kissing or intimate touching in public or in monasteries.
4. Don’t step over people, put your feet up on tables or chairs, or touch people on the head.
5. Don’t swim in holy lakes or sit on sacred stones.
6. Walk in a clockwise direction in Buddhist monasteries (this goes for spinning prayer wheels as well) and counter-clockwise in Bon monasteries.
7. Women should avoid touching monks and may be restricted from certain temples or chapels.
8. Men should avoid touching nuns.
9. When taking photos inside a monastery, ask permission first and pay a fee if required. Be sensitive when taking photos of people and ask permission first.
10. Don’t point to Buddha images, instead gesture with an outstretched hand, palm up.
What are other ways I can be a responsible tourist in Tibet?
Tibet and the Himalayan range are natural wonders. Do your part to keep them that way. On treks, pack up all your trash and dispose of it appropriately. Try to minimize your waste by avoiding items wrapped in excessive plastic and packaging. Use reusable dishes and utensils. Make sure any soap and detergent you use are environmentally-friendly and avoid using them near water sources to be extra careful. When using the bathroom in the great outdoors, avoid spots near lakes or rivers and dig a hole. Always walk on existing paths.

Support the local people as much as possible by buying locally made handicrafts and eating in locally owned restaurants. Never buy products that are made from endangered wildlife or endangered plants. Avoid giving large amounts of money to beggars. It is the Tibetan custom to give small amounts of money to pilgrims.
 
It is best to avoid discussing sensitive topics in Tibet as this could make people uncomfortable and possibly cause problems for them and for you.
What happens if I overstay my permitted travel period or if I get caught traveling without a permit?
Quite simply, don’t do it. The Tibet entry permit is only valid for travel in Lhasa prefecture and only for the duration specified. If you choose to break the law and stay in Lhasa beyond your tour duration and/or travel out of Lhasa on your own, you risk getting caught at one of the many police checkpoints around Tibet. Not only will you be fined, but the travel agency that arranged your permit will also be contacted. The police could assess a fine to the agency of up to 50,000RMB and they could even lose their license. In short, the travel agency is responsible for the travelers they assist with permits. Remember that you are a guest in Tibet and in China. No matter what you think of tourist policies, it is your responsibility to comply with the law.